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PDF) Exploring Age Differences in Motivations for and Acceptance of Chatbot Communication in a Customer Service Context
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Krystal Higgins on Twitter: "Users shouldn't need to know a secret handshake to get to a customer service rep. I had a niche question about a piece of mail from a postal
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Amazon chat support makes no sense. I ordered some dog shampoo with my subscribe and save but they crushed it under a bag of dog food in the box. I had them
![Krystal Higgins on Twitter: "Users shouldn't need to know a secret handshake to get to a customer service rep. I had a niche question about a piece of mail from a postal Krystal Higgins on Twitter: "Users shouldn't need to know a secret handshake to get to a customer service rep. I had a niche question about a piece of mail from a postal](https://pbs.twimg.com/media/D4AWjaBUEAAC-ZU.jpg)